Diagnosis before replacement
The first job is understanding what failed, what can be repaired, and when replacement is actually worth pricing.
About Jackson Heating & Cooling
Family-run HVAC built for clear answers, not pressure.
Jackson Heating & Cooling exists for homeowners who want the issue explained before they approve the work. A simple standard runs every job: diagnose first, review the options, put the price in writing, and do clean work inside the home.
The story
A newer company,
not new to the trade.
Jackson Heating & Cooling started in February 2024 — but Riley did not start learning the trade in 2024. The business is built on a decade of hands-on HVAC and gas experience and dual Red Seal credentials.
The company is family-run, with Rebekah and Riley's mother active in the business. That involvement matters because residential HVAC is personal: someone is coming into your home, making a recommendation, and asking you to trust the price. Jackson is built to make that decision clearer.
The focus is residential HVAC and mechanical-room work across Edmonton, St. Albert, and Sherwood Park: furnaces, air conditioners, heat pumps, hot water tanks, tankless water heaters, water treatment, gas fireplaces, gas lines, indoor air quality, smart thermostats, and maintenance.
Service standard
What it means on
a real service call.
The point is not to sound different from other HVAC companies — it's to make the homeowner's decision easier before repair, replacement, or installation work begins.
Written price before work
Repair or installation work starts after the number, scope, and practical next step are reviewed.
Home protected during work
Reviews mention floor protection, sweeping, vacuuming, and work areas left clean.
Family-run accountability
The company stays personal as it grows, without pretending one person is on every call.
Certified, covered & accountable
Credentials that
back the work.
Red Seal Gas Technician
Gas, venting, combustion, startup, and safety work backed by journeyman-level gas knowledge.
Red Seal Journeyman Plumber
Mechanical-room knowledge for hot water, tankless, water treatment, and connected equipment.
ODP/ODS Certified
Certification for refrigerant-handling requirements on AC and cooling work.
A2L Certified
Training for newer refrigerant equipment used in modern AC and heat pump systems.
WCB Good Standing
Confirmed coverage that protects the homeowner and crew on residential work.
$2M Liability Coverage
Confirmed liability coverage for residential HVAC and mechanical-room work inside the home.
Google reviews
What homeowners
say about Jackson.
The pattern matches the standard: clear explanations, clean work, honest pricing, and follow-up when something needs another look.
★★★★★
I had issues with my furnace and I was helped immediately. They explained everything in such an easy, respectful manner. I was so grateful!
★★★★★
Efficient and communicative. Quickly answered my call. Followed up on service and installation. Price was even a bit below other quotes.
★★★★★
Rolled down a protective sheet on my floor, came back and re-checked all the lines, and makes things easy to understand.
★★★★★
Fixed within 3 days of initial contact after about a year of dealing back and forth with another company.
★★★★★
Got my hot water tank and furnace replaced. Riley and his team were very professional, worked quickly and clean, and left the area cleaner than when they started.
★★★★★
My furnace died unexpectedly. Jackson Heating and Cooling were easy to deal with, very upfront about costs, and they met the timelines promised. I would call them again if I need anything else.
Start here
Find the right
service page.
Jump straight to the page that matches the problem. Each one includes service-specific pricing, warranty, proof, FAQs, and a practical next step.
Ready for a practical next step
Tell us what's happening,
get a clear next step.
Call Jackson or send the details. You'll get practical guidance, clear communication, and pricing before approved work begins.
825-772-266524/7 Emergency Service · Monday to Saturday, 8:00 AM to 8:00 PM